Highlights

I. General provisions

(1)       These terms and conditions apply to the purchase of tickets of any kind by final consumers (hereinafter referred to as “visitors”) from Schloss Laxenburg Betriebs GmbH in order to enter Laxenburg castle gardens.

(2)       Operating entrepreneur and thus contractual party of the visitors is

Schloss Laxenburg Betriebs GmbH
Johannesplatz 2/4/1,
A-2361 Laxenburg,
UID-Nr.: ATU 59181511.

(3)       By purchasing a ticket, the visitor accepts these general terms and conditions.

(4)       Deviating agreements are invalid.

(5)       The subject of the contract is the fee-based granting of admission to Laxenburg castle gardens (i.e., by presenting access tickets of all kinds). Schloss Laxenburg Betriebs GmbH reserves the right to change the offered services at any time.

(6)       All offers of Schloss Laxenburg Betriebs GmbH are binding. The contract is concluded by the visitor sending the order.

(7)       The contract as well as information referring to the contents of the contract (customer service, complaints) are only binding in German and decisive with regard to their interpretation.

(8)       The prices apply according to the price list of Schloss Laxenburg Betriebs GmbH in the version valid at the time of the order. All prices include the statutory turnover tax.

(9)       The general opening times of Laxenburg castle gardens depend on the hours of sunshine and vary according to the seasons.

The current opening times of Laxenburg castle gardens can be found at all ticket offices or on the homepage of Schloss Laxenburg Betriebs GmbH www.schloss-laxenburg.at.

(10)    Furthermore, Schloss Laxenburg Betriebs GmbH reserves the right to a temporal and/or spatial restriction of access to Laxenburg castle gardens, especially in the sense of a situational further restriction of the opening times because of particularly dangerous weather conditions or in the case of events in the park area.

Due to special weather conditions the park area can be closed any time and with immediate effect on behalf of Schloss Laxenburg Betriebsgesellschaft mbH.

(11)     When the park area is additionally closed, purchased day tickets will not be refunded. Likewise, there will be no proportional refund of the annual ticket price where temporal and/or spatial restrictions to the right of access to Laxenburg castle gardens is ordered. (12)     If special services provided by Schloss Laxenburg Betriebs GmbH want to be taken beyond the general right of access to Laxenburg castle gardens (i.e., access by car to events/weddings/concerts or similar), an individual written consent from the management of Schloss Laxenburg Betriebs GmbH is required.

II. Purchase of tickets at the park ticket offices

(1)       At the park ticket offices at all entrances of Laxenburg castle gardens tickets granting access to the park area can be purchased during the opening times.

(2)       With the purchase, the present terms and conditions are accepted in the version valid at the time of the respective acquisition.

(3)       The offered ticket categories can be found constantly up-to-date on the homepage of Schloss Laxenburg Betriebs GmbH or on respective notices displayed at the park ticket offices. Schloss Laxenburg Betriebs GmbH reserves the right to make changes.

(4)       Annual tickets are only issued in a personalized form. A transfer to other persons is inadmissible and ineffective.

(5)       Annual tickets can only be purchased in person at the park ticket offices, upon presentation of a photo ID, passport photos and the respective signed application form of Schloss Laxenburg Betriebs GmbH.

(6)       Upon purchase, the visitor can once choose any issue date for the annual ticket. The annual ticket is valid for one year from its specified date of issue.

(7)       An exchange of the annual ticket is only possible before the start of its validity. A proportional refund of the ticket price or the transfer of the annual ticket for a part-time period is excluded.

(8)      Furthermore, Schloss Laxenburg Betriebs GmbH expressly points out that only if the requested mandatory data fields of the application form are filled out completely, an annual ticket can be issued. The requested personal data are particularly used for a clear personalization of the annual ticket and a subsequent identity verification of the visitor. Schloss Laxenburg Betriebs GmbH reserves the right to refuse to issue annual tickets in case of incomplete information by the visitor or to refuse the entry to Laxenburg castle gardens, if the visitor refuses to show a valid official photo ID for identification purposes.

(9)       Visitors with annual tickets expressly agree to the automated saving and processing of their data for the purpose of issuing the tickets and for the verification of the visitor’s right to enter Laxenburg castle gardens.

(10)     In case of incorrect information, the visitor is liable to Schloss Laxenburg Betriebs GmbH for the resulting damage.

III. Online purchase

(1)       Tickets granting access to the area of Laxenburg castle gardens can also be purchased online on the homepage of Schloss Laxenburg Betriebs GmbH at www.schloss-laxenburg.at. Excluded is the purchase of annual tickets, which is only possible in person at the park ticket offices.

(2)       In the course of the online payment process the visitor is forwarded to a payment platform. The payment completes the online ordering process and the visitor receives a confirmation by email. With the online order the present terms and conditions are accepted in their version valid at the time of the respective acquisition.

(3)       Tickets purchased online, which are valid for a specific date or have already been redeemed, cannot be exchanged and are excluded from a refund.

(4)       Online orders are processed as follows:

When the order is received, the selected ticket is electronically generated and with a corresponding invoice document sent to the email address of the visitor given during the order process. The ticket authorizes one-time admission to Laxenburg castle gardens at any determined date and expires at the end of the selected day.

(5)       In the event of cancellation, the electronically generated ticket is blocked after receiving the declaration of revocation and any purchase price already paid by the visitor is refunded within two working days. 

(6)       Customers, who are consumers in the sense of the Austrian Consumer Protection Act, may withdraw from contracts of services without giving reasons within 14 calendar days in accordance with the Austrian Act on Distance Businesses. Excluded from the right of withdrawal are contracts where the provision of services has already begun, and contracts for services provided in connection with leisure activities, if a specific time or period is agreed for the performance of the contract. When purchasing day and half-day tickets, there is therefore no right of withdrawal, if they apply for a specific date or have already started to provide services.

IV. Group bookings and special services

(1)       Group tickets and special services can only be booked on request, by phone (Tel: +43 2236 71226) or by email (office@schloss-laxenburg.at).

(2)       After the reservation a written confirmation is sent to the visitor via email by Schloss Laxenburg Betriebs GmbH.

Special services beyond the general right of access to the park area asked of Schloss Laxenburg Betriebs GmbH by visitors require an individual written agreement with the management of Schloss Laxenburg Betriebs GmbH.

(3)       More detailed terms and conditions regarding payment and the cancellation of reservations can be found in the respective confirmation email or the corresponding written agreement. Schloss Laxenburg Betriebs GmbH expressly reserves the right to make changes in this regard on an ongoing basis.

(4)       Only written information on group bookings and special services has a legally binding effect for Schloss Laxenburg Betriebs GmbH. Any oral deviating agreements are invalid.

V. Museum / Guided tours

Tickets for admission and guided tours for the Franzensburg located in Laxenburg castle gardens are offered on site. Any conditions apply that are displayed there and, alternatively, the GTCs referred to in point II above.

VI. Ferry

• The ferry in Laxenburg castle gardens is a licensed shipping company. Operator of the ferry is Schloss Laxenburg Betriebs GmbH. On board the ferry, however, the instructions of the ferryman have priority over the GTCs of Schloss Laxenburg Betriebs GmbH.
• On board the ferry, it is necessary to always follow the instructions of the ferryman. In case of failure to follow the ferryman’s instructions or to comply with the general rules of conduct for the use of the ferry displayed within the area of the ferry, the ferryman is entitled to refuse to transport the respective visitor or to expel the respective visitor from the ferry.

Furthermore, in the event of non-compliance the enforcement of claims for damages of any kind against Schloss Laxenburg Betriebs GmbH is expressly excluded. The infringing visitor is also liable to third parties for any damage occurred.

• To use the ferry, a chargeable ticket can be directly purchased on board from the ferryman.

VII. Boat hire

• It is expressly pointed out that the boat hire in Laxenburg castle gardens is operated by a lessee in his own name, for his own account and at his own risk and is thus not attributable to the contractual relationship of the visitor with Schloss Laxenburg Betriebs GmbH.
• Announced as operator of the boat hire is:

Name: Firma Zijad Resic

A contractual relationship of the visitor when hiring a boat in Laxenburg castle gardens is therefore exclusively concluded with the operator of the boat hire.

A liability of Schloss Laxenburg Betriebs GmbH towards visitors in connection with the use of the boat hire in Laxenburg castle gardens is excluded.

VIII. Final provicions and data protection

(1)       The controller of data processing is Schloss Laxenburg Betriebs GmbH, Johannesplatz 2/4/1, A-2361 Laxenburg. The personal data will be processed and used exclusively in accordance with the provisions of the GDPR and the Data Protection Act.

You will find more detailed information on data protection in the general data protection declaration of Schloss Laxenburg Betriebs GmbH at www.schloss-laxenburg.at › data protection.

(2)       Should any clauses of these terms and conditions be or become ineffective, the effectiveness of the other provisions remains unaffected.

(3)       This agreement is subject to Austrian law. This shall also apply to deliveries and services provided abroad, unless the mandatory provisions of the consumer protection of another country, where the respective consumer has his/her habitual residence, conflict with this. The application of the UN Sales Convention and the rules of the conflict of laws, referring to other legal systems, is expressly excluded.

(4)       If the visitor is not a consumer as defined in § 1, Subsection 1 Z 2 KSchG (the Austrian Consumer Protection Act), the place of jurisdiction for all disputes shall be the court factually and locally responsible for Schloss Laxenburg Betriebs GmbH and the place of performance shall be Laxenburg.

(5)       These general terms and conditions of Schloss Laxenburg Betriebs GmbH shall come into force on 5 October 2022.

Altes Schloss

The Altes Schloss or old castle, originally – since the 13th century – the heart of an extended hunting ground, surrounded by moats and equipped with numerous ancillary buildings, today forms an important visual motif in the gardens.

After the lords of “Lachsenburg” had died out, the Habsburgs acquired the entire grounds in the 14th century. Under Albrecht III, this hunting castle was expanded and developed. In the second half of the 17th century, after a period of decay, Lodovico Burnacini (the famous theatre architect of Emperor Leopold I.) renovated the park in the baroque style.

After an attack by the Turks in 1683, this building was reconstructed in 1693 and another floor was added. Until World War I, together with the Neues Schloss (the new castle), built in the 18th century, the Altes Schloss served as a spring residence for the Habsburgs. Between the WWI and WWII, it was home to the “Hellerau-Laxenburg” school for rhythm, music and physical education.

The sloping nature of the grounds had always made it difficult to lend them a regular design. The Renaissance garden constructed “in the Dutch manner” was, in the 16th century, somewhat remote, being located roughly in the area of todays theatre, and had no axial relationship to the Altes Schloss, which would then, in the baroque period, be integrated into the system of coordinates of avenues and lanes of an enlarged south-facing park. Located between this and the Uhlefeldhaus (originally to the south of the theatre, today no longer there) was a semi-circular large square with avenues of trees running through it, which was first included in the landscape design of the park during the first third of the 19th century.

Between the 1750s and 1770s, it was also considered whether this space should be made more attractive as a “park entrée” and even be flanked with buildings. The water basin with fountain dates from this period. The moats of the Altes Schloss were filled with earth in the second half of the 18th century and designed to as sections of lawn.

Blauer Hof

It was first referred to as a Freihof or free court under Melchior Arguello (Melchor de Argüello) in 1544. Later owners were the Bloe brothers (Bloenstain/Blauensteiner), Rätsch, Eibiswald and others. From 1705 Imperial Vice-Chancellor Friedrich Karl Schönborn was the owner, who had the existing structure generously expanded by his favourite architect, Lukas von Hildebrandt, between 1710 and 1720.

In around 1729, it was sold to his successor in the office of Vice-Chancellor, Duke Adolf Metsch, and on his death inherited by his son-in-law Khevenhüller-Metsch. The building was then owned by the Dukes Daun, who exchanged it for Dietrichstein Palace (= Grünne-Haus) in 1762.

Next Maria Theresia acquired the Blauensteiner-Hof and the adjacent Prucknerische Haus. As of 1756, a large extension was built by the court architect Nicoló Pacassi. Circa 1770 the Belvedere (paintings by Joseph Pichler?) was added. Pacassi modified the building, moving the entrance from the eastern to the northern side (i.e. the Schlossplatz or castle square).

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The front of the entrance at the Schlossplatz is dominated by greatly brought forward corner projections, which follow the curved course of the border of the old village, which was built around a square. The central projection is emphasised by a portico, balcony and attic with a clock. In the Blauer Hof, the different forms of the pediments are notable as a reference to the main and additional wings. The interior decoration, insofar as it has been preserved, mainly dates from 1853/54.

The dining room wing

The dining room wing, probably built by Nicoló Pacassi, is located on the site of the former Sinzendorfischer Haus and came into imperial ownership in 1756. The entrance front is dominated by a portico with sculptures of heron hawking. Inside there is a large oval dining room, whose walls are lent form by architectural painting (unfortunately only parts of this have been preserved). The ceiling fresco by Vinzenz Fischer shows putti hunting with falcons.

The castle theatre

The castle theatre was built following designs by Nicoló Pacassi in 1753. On the park entrance side there is a high portico with a curved gable. The wall surfaces are structured by sunken fields and superimposed panels. As regards the interior decoration, only the late baroque painting in the illusionist architecture still remains. The upper zone with volutes, floral garlands and putti was added in the 19th century.

General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Schloss Laxenburg Betriebsgesellschaft mbH
Schlossplatz 1
A-2361 Laxenburg

Telefon: +43 (0)2236/71226-0
Telefax:  +43 (0)2236/72730
E-Mail:    office@schloss-laxenburg.at
Web:       www.schloss-laxenburg.at

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Your rights as data subject

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in the upper section of this page.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in the upper section of this page. The right to demand restriction of processing applies in the following cases:

• In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
• If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
• If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
• If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Right to log a complaint with the competent supervisory agency

You have the right to log a complaint with a supervisory agency about our data processing of your personal data. Competent supervisory agency in Austria is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Wien. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Recording of data on our website

Cookies

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Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

We store cookies that are required to provide certain functions you want to, on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. This site uses different types of cookies.

Name	Provider	Purpose	Expiry	Type
_pk_id#	www.schloss-laxenburg.at	Collects statistics about the user’s visits to the website, such as the number of visits, average time spent on the website and which pages were read.	1 year	HTTP Cookie
_pk_ref#	www.schloss-laxenburg.at	Is used by Matomo to identify the referring website from which the visitor came.	6 month	HTTP Cookie
_pk_ses#	www.schloss-laxenburg.at	Is used by Matomo to track the visitor’s page views during the session.	1 day	HTTP Cookie

Where can I delete/disable cookies in my browser?

Cookies can be disabled in the settings of your browser. You can delete already set cookies with the function Browser History (select „Cookies“ there). On the website https://cookies.insites.com/disable-cookies/ you will find instructions to disable cookies in different browsers.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

• The type and version of browser used
• The used operating system
• The time of the server inquiry
• The anonymized IP address

This data is not merged with other data sources.

Only anonymized IP addresses of visitors to the website are stored in the server log files. At the web server level, this is done by defaulting in the log file instead of the visitor’s actual IP address, e.g. 123.123.123.123 an IP address 123.123.123.XXX is saved, where XXX is a random value between 1 and 254. It is no longer possible to establish a personal reference.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

Request by contact form, e-mail or telephone

If you contact us by contact form, e-mail or telephone, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

The processing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 (1) a GDPR) and/or on our legitimate interests (Article 6 (1) (f) GDPR), since we have a legitimate interest in the effective processing of requests addressed to us.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Social media platforms

We present our content also on our Social Media Pages/Profiles where we aim to getting in contact with our community. 

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in informing you and getting in touch with you wherever you wish to communicate with us. For detailed information, opt-out and privacy policy please get in contact with the respecitve platforms.

Facebook

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• Page Insights data: https://www.facebook.com/legal/terms/information_about_page_insights_data
• your opt-out choices: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com
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Google (and YouTube as part of Google)

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• your opt-out choices: https://adssettings.google.com/authenticated
• privacy policy: https://policies.google.com/privacy, https://adssettings.google.com/authenticated

Analysis tools and advertising

Matomo

This website uses the open source web analysis service Matomo. Matomo uses so-called “cookies,”. In conjunction with this, the information about the use of this website generated by the cookie will be archived on our server. Prior to archiving, the IP address will first be anonymized. Matomo cookies will remain on your device until you delete them.

The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising.

The information generated by cookies concerning the use of this website shall not be shared with any third parties. You may prevent the storage of cookies at any time by making pertinent changes to your browser software settings; however, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent.

Objection to the recording of data

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Newsletter

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Newsletterdaten

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Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. We provide a link for this in every newsletter message. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have stored with us for the newsletter subscription will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. This does not affect data that we have saved for other purposes. Mandatory legal provisions – in particular retention periods – remain unaffected.

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In the interest of a fair coexistence and your personal safety we hereby issue the following visitor regulations for Laxenburg castle gardens. We kindly ask for your strict compliance. Thank you for your support!

Laxenburg castle gardens are a historic park area, which is legally under preservation order and is also part of the European project called “Natura 2000”. Schloss Laxenburg Betriebsgesellschaft mbH is entitled to dispose of the entire area of Laxenburg castle gardens. The management of the company is authorised to exercise the house rules as well as to draft the visitor regulations.

Opening Times

Laxenburg castle gardens are open throughout the year and an admission fee is charged.

For safety reasons the park area is completely surrounded by a fence and the access for visitors is only permitted within the general opening times or for any special events.

The general opening times depend on the hours of sunshine and vary according to the season.

The general opening times can be found at all ticket offices or on the homepage www.schloss-laxenburg.at. Schloss Laxenburg Betriebsgesellschaft mbH reserves the right at all times to restrict the opening times because of particularly dangerous weather conditions or in the case of events in the park area. Such changes will be announced accordingly. Due to special weather conditions the park area can be closed at any time and with immediate effect on behalf of Schloss Laxenburg Betriebsgesellschaft mbH.

Entrance and admission fee

(1)        The valid tariffs for the park entrance, the charge for bringing in dogs and the authorisation to drive into Laxenburg castle gardens can all be viewed on a notice displayed at the main park entrance (park ticket office) or on the homepage www.schloss-laxenburg.at.

(2)       When the park area is additionally closed, purchased day tickets will not be refunded. Likewise, there will be no proportional refund of the annual ticket price where temporal and/or spatial restrictions to the right of access is ordered.

General rules of conduct

(1) The instructions of the park authority staff – especially in the sense of these visitor regulations – are always binding. Information and prohibition signs must be followed at all times. They may also supplement the provisions of the present visitor regulations and are equally binding.

(2) The stay in Laxenburg castle gardens is with regards to natural conditions (forest floor, nature paths, lawns etc.) at your own risk. Accompanying adults are liable for the behaviour of children up to the age of criminal responsibility. For children up to the age of fourteen the access to the park area is only permitted when accompanied by an adult and there can be an age control at the entrance to the park area.

Persons in charge supervising minors (§ 4 of the Administrative Penal Act, Federal Law Gazette No. 52/1991) must ensure that they follow the requirements and prohibitions of these visitor regulations as well as all general rules of conduct, legal regulations and instructions of the park authority staff.

Persons supervising minors (4 of the Administrative Penal Act, Federal Law Gazette No. 52/1991) must ensure that these abide by the requirements and prohibitions of these visitor regulations.

(3) Please use Laxenburg castle gardens in such a way that other visitors are not put in danger or harassed and that facilities, structures and buildings (such as tables, benches, chairs, play equipment, monuments, fences) are not soiled, smeared, sprayed, glued or otherwise damaged or polluted.

(4) In Laxenburg castle gardens it is prohibited without exception:

• to dispose of all types of waste outside of the designated containers,
• to throw away burning cigarettes or other burning tobacco products or to ignite an open fire or light,
• to use fences or other facilities, which are not explicitly designated playgrounds, for exercises or climbing,
• to climb onto structures, monuments or other fixtures or to pollute them,
• to make unreasonable noise or to play all kinds of ball sports, if it is not done in specifically designated areas,
• to smoke on a children’s playground or to enter them with a dog,
• to fish or bathe in the waters, as well as to enter the waters, this also applies to dogs,
• to use water vehicles of any kind including rubber dinghies or similar vehicles,
• to operate drones or other flying machines,
• to camp,
• to ice skate or to enter ice surfaces on water, as well as to go skiing or cross-country skiing,
• to feed, touch, chase or otherwise harass free-range game,
• to exert chemical, mechanical or other effects on plantations of any kind (flowers, trees, shrubs, etc.), nor to plant or harvest anything.

Without the prior written consent of Schloss Laxenburg Betriebsgesellschaft mbH it is also prohibited:

• to set up or maintain fireplaces (i.e., for grilling or cooking purposes) or to use grilling or cooking devices,
• to make music or to use sound reproduction devices,
• to carry out trade, advertising, collections or any other kind of special uses,
• to photograph or film for commercial purposes.

(5) In addition, the access to the entire park area can be prohibited for individual persons by the park authority staff for good cause or individual persons can be expelled from the park area for good cause.

A good cause lies in a contrary behaviour or conditions of the visitor to (i) legal regulations or (ii) these visitor regulations or the published general terms and conditions or (iii) individual instructions of the park authority staff. This means any violation of signs in the park area or of generally accepted norms of behaviour or of legal regulations (i.e., influence of alcohol or drugs, carrying weapons or other dangerous objects, committing a crime in the park area, other inappropriate behaviour towards other visitors or facilities, endangerment of wildlife, etc.).

Using paths or other designated park areas

(1) It is prohibited without exception to leave the marked paths, recreational meadows and play areas within Laxenburg castle gardens.

(2) In Laxenburg castle gardens it is strictly prohibited to enter meadow and wooded areas, nor drive on or in them, nor to park vehicles or similar means of transport there. Explicitly marked green and planted areas (i.e., play areas or recreational meadows) are excluded from the prohibition of access.

(3) The use of such marked areas with wheelchairs, electronic mobility aids up to a maximum speed of 6 km/h, children’s toys similar to vehicles by children up to 6 years old and with prams is permitted.

(4) During storms it is dangerous to stand under trees and is therefore prohibited. Using the park in bad weather is at your own risk. Schloss Laxenburg Betriebsgesellschaft mbH reserves the right to immediately close the entire park area or certain parts of it when there are particularly dangerous weather conditions.

(5) In case of snow and ice only the cleared and prepared paths of Laxenburg castle gardens are to be used. The use of paths which have not been cleared and prepared is without exception at your own risk and in this regard, it should be paid attention to appropriate signs. Furthermore, it is up to Schloss Laxenburg Betriebsgesellschaft mbH to completely or temporarily close the paths. (6) Schloss Laxenburg Betriebsgesellschaft mbH does not grant the right to use at all times the equipment and facilities in the park. Furthermore, Schloss Laxenburg Betriebsgesellschaft mbH situationally reserves the right to close the access to certain paths, areas or facilities or to prohibit the access through signs, if they are temporarily not safe to use due to safety reasons (repair and/or maintenance work, weather-related, storm damages, etc.). The closing of paths or park areas does not entitle the visitor to a reduction of the admission fee.

Using sports equipment

(1) For general safety reasons cycling is prohibited in Laxenburg castle gardens. This excludes children up to 6 years old provided that children’s bicycles are used, which either have an outer rim diameter not exceeding 300 mm and a maximum speed of 5 km/h or are equipped with lateral stabilizers.

(2) Furthermore, it is prohibited to bring bicycles into Laxenburg castle gardens. The parking of bicycles is provided in the marked areas at all entrances (close to the ticket offices).

(3) Under the supervision of an adult accompanying person, children and young people up to the age of 14 are permitted to undertake all currently known types of trend sports (skateboards, scooters, etc.). However, the use of electrically powered vehicles, such as e-scooters in particular, is prohibited without exception for safety reasons.

(4) Skiing, cross-country skiing, ice skating, swimming and the use of water sports equipment (except for boat hires) is not permitted. Attaching sports equipment to trees and climbing trees is also prohibited without exception.

(5) The permitted activities shall be carried out in such a way that no other persons are endangered, nor property is damaged. The liability of supervisors for children applies particularly to the exercise of sports within Laxenburg castle gardens.

(6) Schloss Laxenburg Betriebsgesellschaft mbH expressly points out that ice skating and entering ice surfaces at the castle pond are prohibited without exception and that any infringement is unlawful. Nor is any information regarding the ice quality provided by Schloss Laxenburg Betriebsgesellschaft mbH. Any liability claims against Schloss Laxenburg Betriebsgesellschaft mbH are therefore entirely excluded.

(7) Toddler playgrounds may only be used by children up to the age of 6 and their accompanying persons. Other play equipment is exclusively intended for children up to the age of 14. The use of play equipment within Laxenburg castle gardens is only permitted under the supervision of adult accompanying persons.

The use is always at your own risk, unless there is a malfunction of the play equipment, which would be within the responsibility of Schloss Laxenburg Betriebsgesellschaft mbH. Any damage to the playground equipment – irrespective of causation – must be reported immediately to Schloss Laxenburg Betriebsgesellschaft mbH.

(8) Ball games, except those involving small children, are only permitted on the areas intended and marked for this purpose. 

(9) Running, inline skating and Nordic walking in Laxenburg castle gardens are generally permitted, but consideration must be shown for other park visitors at all times. For safety reasons, inline skating for adults is prohibited at weekends and on public holidays.

(10) The exercise of any sports activities within Laxenburg castle gardens is at your own risk. In particular, it is pointed out that the entire area is a nature reserve and with natural paths, which require an increased attention of each individual visitor and are neither suitable nor designed for sports activities. Natural conditions can be neither influenced nor assured by Schloss Laxenburg Betriebsgesellschaft mbH and therefore any liability for natural trip hazards on natural paths within Laxenburg castle gardens is expressly excluded, as far as legally admissible.

Horse riding

(1) The permission to ride within Laxenburg castle gardens can be issued on request by Schloss Laxenburg Betriebsgesellschaft mbH separately in writing and must be obtained without exception in advance. Furthermore, the agreement with the respective tenant of the riding paths in the Laxenburg castle gardens must be established.

(2) Horse riding is only permitted on designated riding paths and in areas that are marked as such. In all other areas all activities with horses are prohibited without exception.

(3) People always take priority over horses in Laxenburg castle gardens. Horse riders must pay special attention to the safety of visitors to the gardens and particular attention should be paid to children and infirm persons. In addition, on unclear riding paths the horses must be made without exception to go at a walk.

Visiting the castle gardens with your dog

(1) There is a charge for visiting the Laxenburg castle gardens with your dog.

(2) In Laxenburg castle gardens the Lower Austrian Dog Keeping Act LGBL. 4001 applies in its current version.

(3) Furthermore, dogs must be kept without exception on a leash within the entire park area.

(4) Dogs according to § 2 and § 3 of the Lower Austrian Dog Keeping Act must also permanently be secured with a muzzle, whereby the statutory list of the Lower Austrian Dog Keeping Act is extended for the entire area of Laxenburg castle gardens to the following binding and unified list of potentially dangerous dog breeds (“list dogs”, “fighting dogs”). In the sense of a comprehensive risk prevention this also includes crossbreeds of the named dog breeds among each other or with other dog breeds:

• Bull Terrier                                   
• Staffordshire Bull Terrier            
• Pit Bull                                        
• Rottweiler                                  
• Napolitan Mastiff                 
• Fila Brasileiro                             
• Bull Mastiff                                  
• American Staffordshire Terrier
• Dogo Argentino (Argentinian Mastiff)
• Bandog
• Tosa Inu
• Mastin Espanol
• Mastiff
• Pit Bull Terrier
• American Bully

(5) If dogs are brought to Laxenburg castle gardens, they must be kept away from green and planted areas as well as from lakes and rivers. Those in charge of dogs must ensure that the animals do not soil Laxenburg castle gardens with faeces or to remove them in any case. 

(6) Laxenburg castle gardens are a hunting area. According to the provisions of the Austrian Hunting Act, dogs running free are in danger of being shot.

(7) In addition, the “Information leaflet – Your dog in Laxenburg castle gardens” of Schloss Laxenburg Betriebsgesellschaft mbH is declared an integrated component of these visitor regulations and is in this respect referred to. Furthermore, all signs in the park area regarding dog-keeping in accordance with the regulations of Laxenburg castle gardens are equally binding.

Arrival by car and access to the park area

(1) Schloss Laxenburg Betriebsgesellschaft mbH offers around 1,000 free parking spaces at the main park entrance (P1), at the park entrance Gate 2 (P2) and at the park entrance Gate 3 (P3).

(2) The parking of vehicles on these areas is at your own risk. Schloss Laxenburg Betriebsgesellschaft mbH assumes no liability for any damage, burglary or theft.

(3) Parking is permitted for a maximum of 24 hours. The parking of trucks, truck trailers and camping is prohibited without exception in all parking areas.

(4) In case of violation of these parking regulations, Schloss Laxenburg Betriebsgesellschaft mbH reserves the right to have the illegally parked vehicles towed away at the owner’s expense or to file an action of trespass.

(5) Throughout the park it is prohibited to drive on the paths with motor vehicles or to park there. With the consent of Schloss Laxenburg Betriebsgesellschaft mbH the following exceptions of the general driving ban in Laxenburg castle gardens may be agreed on:

• Access to businesses, apartments and commercial premises within the area as well as for events and film recordings, whereby a corresponding parking of vehicles can also be approved – the consent is exclusively given in writing and is not transferable,
• emergency vehicles,
• vehicles operating on behalf of Schloss Laxenburg Betriebsgesellschaft mbH, such as in particular for the maintenance of the park and the facilities within the park area,
• electronic walking aids with a maximum speed of 10 km/h also without the consent of Schloss Laxenburg Betriebsgesellschaft mbH, provided that the permitted maximum speed of 6 km/h is not exceeded within the park area.

(6) The entrance and exit to Laxenburg castle gardens are subject to charges (excluding rental and lease agreements) and are at the expense as well as risk of the respective driver. In case of improper parking of vehicles within the park area, Schloss Laxenburg Betriebsgesellschaft mbH reserves the right to remove (tow) them at the expense of the driver or vehicle owner. Within the area of the castle gardens a maximum speed of 10 km/h applies to motor vehicles. Walking pace must be kept in the vicinity of persons and/or animals and for safety reasons the vehicle must be stopped, if necessary – until the persons or animals have moved away.

(7) The bridges located in Laxenburg castle gardens correspond to the Austrian standard B 4002 – bridge class II. Accordingly, the maximum limits (max. 30 T) must be considered when crossing them.

(8) It is prohibited without exception to drive or park vehicles on the marked recreational meadows and green areas of Laxenburg castle gardens. The ban does not apply to vehicles for the purpose of maintenance.

(9) Furthermore, both within the parking spaces as well as in the entire park area the provisions of the Austrian Road Traffic Regulations apply.

Data protection

(1) In the entire area of Laxenburg castle gardens photo and film recordings (including sound) are continuously carried out for advertising purposes. By entering Laxenburg castle gardens each person or the legal representative takes note of this fact as well as of a possible use and publication of these recordings and waives any possible legal claims against Schloss Laxenburg Betriebsgesellschaft mbH.

(2) The controller of data processing is Schloss Laxenburg Betriebsgesellschaft mbH, Johannesplatz 2/4/1, A-2361 Laxenburg.

(3) Photos and recordings taken within the park area can be published on the homepage or the various social media channels of the controller and possibly also in radio, TV and print media, as well as books. (4) Details and further information can be found in the comprehensive general data protection declaration of the controller on www.schloss-laxenburg.at › data protection.

Final provisions

(1) The rules and prohibitions of these visitor regulations do not apply to acts or omissions that are already regulated or prohibited by a national or federal state law (i.e., Forestry Law regarding recreational meadows in wooded areas).

(2) Furthermore, all legislative matters apply which must be used in Laxenburg castle gardens. These are in particular the Heritage Protection Law, the Nature Conservation Act, the Lower Austrian Hunting Law, the Lower Austrian Law on Fisheries, the Forestry Law as well as the Water Act.

(3) Unless otherwise stipulated in the present visitor regulations, the general terms and conditions of Schloss Laxenburg Betriebsgesellschaft mbH apply to all questions related to the contractual relationship between visitors and Schloss Laxenburg Betriebsgesellschaft mbH.

(4) Entering Laxenburg castle gardens is considered as full knowledge and acceptance of these visitor regulations by every person entering or by their legal representatives.

(5) In case of infringement of these visitor regulations Schloss Laxenburg Betriebsgesellschaft mbH reserves the right to take legal action as well as the removal from the premises and a possible declaration of a prohibition of entry.

(6) The place of jurisdiction is the court factually and locally competent for Schloss Laxenburg Betriebsgesellschaft mbH, Austrian law applies.

(7) These visitor regulations apply with effect from 5 October 2022.

Schloss Laxenburg Betriebs GmbH
Die Geschäftsführung e.h.

Schloss Laxenburg Betriebsgesellschaft mbH
Johannesplatz 2/4/1
A-2361 Laxenburg

Telefon: +43 (0)2236/71226-0
Telefax:  +43 (0)2236/72730
E-Mail:    office@schloss-laxenburg.at
Web:       www.schloss-laxenburg.at

Firmenbuchnummer: 127709h
Zuständiges Handelsgericht: Handelsgericht Wiener Neustadt
DVR: 0710008
UID-Nr.: ATU 59181511
Behörde gemäß ECG: Bezirkshauptmannschaft Mödling

Zur Geschäftsführung bestellt sind:

Bruno SCHWENDINGER, MA
Alois ASCHAUER

Der Aufsichtsrat der Gesellschaft setzt sich gegenwärtig aus nachstehenden Personen zusammen:

GR Peter MASCHAT (NÖ)
OSR Mag.^a Elisabeth MIKSCH-FUCHS (Wien)

alternierend im jährlichen Vorsitz

sowie

Mag. Helmut MIERNICKI (NÖ)
Ing. Michael HEIDENREICH (NÖ)
Mag. Oliver STRIBL (Wien)
Mag. David VLADAR (Wien)
Michael KONIR-KADLEC
Bmstr. Ing. Rainer HARRAND
Norbert KREUTZER

Offenlegung gemäß § 25 Mediengesetz

Die Schloss Laxenburg Betriebsgesellschaft mbH ist Betreiber und Inhaber dieser Website, welche Informationen der von der Schloss Laxenburg Betriebsgesellschaft mbH verwalteten Schlossanlage Laxenburg beinhaltet.

Gegenstand des Unternehmens ist die Wiederherstellung, die Erhaltung und der Ausbau des Schlosses Laxenburg einschließlich des dazugehörigen Parkes sowie die Schaffung eines Erholungsgebietes im Bereich Laxenburg, um dadurch eine Förderung der Allgemeinheit auf geistigem, kulturellem und sittlichen Gebiet durch Denkmalpflege, Gesundheitspflege, Pflege des Natur- und Tierschutzes, Heimatpflege und dergleichen herbeizuführen.

Gesellschafter sind das Bundesland Niederösterreich und die Wien Holding GmbH zu jeweils 50 Prozent.

Die Gesellschaft wird in der Rechtsform einer Gesellschaft mit beschränkter Haftung geführt und ist im Firmenbuch beim Landesgericht Wiener Neustadt unter der Nummer FN 127709h eingetragen.

Gewerbeordnung: www.ris.bka.gv.at

Sitz der Gesellschaft ist 2361 Laxenburg, Johannesplatz 2/4/1, Österreich.

Verbraucher haben die Möglichkeit, Beschwerden an die Online Streibeilegungsplattform der EU zu richten: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE Sie können allfällige Beschwerden auch an die oben angeführte E-Mail Adresse richten.

Dieses Impressum gilt auch die für:
www.facebook.com/schlossparklaxenburg
twitter.com/parklaxenburg
www.instagram.com/schlossparklaxenburg
www.youtube.com/user/schlosslaxenburg

Teilnahmebedingungen für die Facebook Gewinnspiele unter www.facebook.com/schlossparklaxenburg

Der Schlosspark Laxenburg bietet schöne Eindrücke und eine sehr große Parklandschaft. Inmitten des Parks liegt ein idyllischer See. Auf einer kleinen Insel ist die Franzensburg gelegen, die mit einer Fähre oder auch über eine Brücke erreichbar ist. Dort befindet sich außerdem das Café Meierei und auf dem gegenüberliegenden Ufer der Bootsverleih sowie das Teichbuffet.

Es gibt drei markierte Routen durch den Schlosspark Laxenburg, die in der Länge variieren. So ist für alle etwas dabei. Die Rudolf-Runde ist mit 3,1 Kilometern die kürzeste. Die Franzl-Runde erstreckt sich mit 5,1 Kilometern bis zum See. Einen Eindruck von dem gesamten Park und dem See gewährt die Sisi-Runde mit 7,2 Kilometern.

Der Schlosspark verfügt über 3 Eingänge: den Parkaupteingang (P1), den Eingang 2 Reitstall (P2) und den Eingang 3 Erholungszentrum. Bei den drei Eingängen befinden sich auch Parkmöglichkeiten.

Die sechs Toiletten befinden sich beim Schloss Laxenburg, bei dem Restaurant “Flieger und Flieger”, bei dem Bootsverleih am Stapelplatz, beim Kinderspielplatz, beim Eingang 2 Reitstall und bei der Franzensburg auf der Insel.

By car

Laxenburg castle gardens are located about 25 km from the city centre of Vienna. The journey time is around 30 minutes.

It can be reached via the A2 (E59) motorway, leaving from Wiener Neudorf, from which point you will find adequate signage to guide you all the way here.

We offer you approximately 1,000 free parking spaces. On arrival, please follow the parking guidance system:

• P1 – Main park entrance
• P2 – Riding stables park entrance (only open on weekends and public holidays)
• P3 – Leisure centre park entrance

The address for your navigation device: 2361 Laxenburg, Schlossplatz 1

By public transport

• ÖBB or Wiener Linien (U1, 18, D, O, 13A, 69A) to Wien Hauptbahnhof:
  Bus line 200 from Wien Hauptbahnhof (N) – Laxenburg Franz-Josephs Platz
  Journey time approx. 30 minutes, from Laxenburg Franz-Josephs-Platz a 3-minute walk to the main park entrance
• ÖBB to Mödling Bahnhof:
  Bus line 215 from Mödling Bahnhof (Bahnhofsplatz) – Laxenburg Franz-Josephs Platz
  Journey time approx. 20 minutes, from Laxenburg Franz-Josephs-Platz a 3-minute walk to the main park entrance
• Badner Bahn (from the direction of Baden or direction of Vienna) Wiener Neudorf Bahnhof:
  Bus route 215 from Wiener Neudorf Station (Hauptstraße) – Laxenburg Franz-Josephs Platz
  Journey time approx. 10 minutes, from Laxenburg Franz-Josephs-Platz a 3-minute walk to the main park entrance

We recommend the following websites for detailed timetable information:

• ÖBB: www.oebb.at
• Postbus: www.postbus.at
• Verkehrsverbund Ostregion: www.vor.at
• Wiener Linien: www.wienerlinien.at

Laxenburg is situated about 15 km south of Vienna. The historical importance of the village “Lachsendorf” has its roots in the 13th century and it was already in 1388 under the reign of duke Albrecht III that Laxenburg became a “Marktgemeinde” (a special kind of village in Austria). Even in these days, thanks to the vicinity of Schönbrunn castle, Laxenburg was the preferred residence during spring and summer of the imperial family.

It was not only the castle that grew but also the village of Laxenburg. The emperor and his court were among the guests and brought aristocracy and high society to Laxenburg. Courtly life reached its peak in the 18th century, at the time of Maria Theresia: performances of the Vienna “Hofburgtheater”, entertainment and show tournaments determined social life.

Laxenburg has developed in its favour for the last years. Its high quality of life, a high value of leisure and relaxation, many cultural offers, best infrastructure and high environmental standards offer Laxenburgs population and guests a comfort that is responsible for an attractive life in Laxenburg.
During the last decades Laxenburg has developed to a modern and productive location for industry and commerce. It has become an attractive place for traders and large enterprises in the south of Lower Austria. Many international organisations and institutions are situated in Laxenburg and that is why Laxenburg is known outside Austria as well.

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The castle grounds are without any doubt the heart of Laxenburg. Laxenburg castle is one of the most impressing in castles in Europe. Its castle grounds are considered to be a showpiece as far as it concerns the horticulture of the 18th/19th century. It was Maria Theresia together with her grand-son, emperor Franz who were responsible for the expansion of the park to 280 hectares. The gardens are decorated in a lovely and fanciful way. In addition to the “blue court” (“Blauer Hof”) there is a high number of buildings of joy, mystical grottos, temples and the medieval tournament site.

The best-known building is certainly the “Franzensburg” (a castle) which was built in the period from 1799 to 1801 and which was completed in 1835. It was emperor Franz II who was responsible for the construction of this reproduction of a medieval knights castle on an artificial island in the middle of the castles pond.
The equipment of these premises is considered to be the Austrian treasure-house. Today one finds a museum there which can be visited.

After her splendid wedding with emperor Franz Joseph, empress Sisi spent her honeymoon in Laxenburg. She loved endless riding-outs through Laxenburgs woods. It was also in Laxenburg castle where her son crown prince Rudolph was born.

Laxenburg castle grounds as a whole are not only under a preservation order, but they also are part of the European project called “Natura 2000”. A lot of attractive leisure facilities offer everything ones heart desires to over one million visitors per year. There is a panorama train passing many sights, children can enjoy themselves on a tremendous play-ground with an area that is close to nature or they can take a ride on a pony or go by horse and cart. No matter if you want to be sporty (you can rent a boat for the pond of the castle which has 25 hectares), or if you are interested in culture (there are guided tours in Franzensburg museum or a visit called “Hoher Turm und über die Dächer”) or if you want to enjoy a good meal, Laxenburg offers diversity and flair.
You get more information about the prices of the castle grounds, reduction or guided tours on our homepage www.schloss-laxenburg.at or by phone 0043/2236/71226. Note: The season in the castle grounds lasts from Easter to All Saints Day. The gardens themselves can be visited all year round (entrance fee).

The tradition of the village with all its historical importance does not only manifest itself in the castle grounds but in many other places of the village. There is a cultural walk (Laxenburger Kultur-Parcours) which leads the visitor to over 50 stops, which are not only within the castle grounds, but which offer an insight into the most important sights of the village.

The parish church represents an important showpiece of the early Austrian baroque. Todays form has its origins in the time after the war against Turkey in 1683. Kaunitz-Wittgenstein palace reminds the visitor of the town palace of Kaunitz-Questenberg in Vienna, because of its Joseph-classical design; today it is part of monastery called “Kreuzschwestern”. The “Grünne-Haus” is the most elegant palace of aristocracy. It was bought and enlarged by Maria Theresia for her daughter Marie Christine and her husband Albert von Sachsen-Teschen. There is also the “emperors train station” (Kaiserbahnhof) which was built from 1850 onwards and completely renovated in the years 1999/2000. It is a revitalised dead-end train station of the line Mödling-Laxenburg and is the only train station in Europe in “Biedermaier” style that has been preserved. Today it is a preferred centre of communication and events.

Laxenburg is the home of Europes most modern film archives. There you can find more than 120.000 roles and that is why it is the biggest film collection in Austria. Exhibitions and retrospectives of the Austrian film archives have their origins in Laxenburg.

In Laxenburg you can also find a conference centre . The elegant and modern conference centre is situated in the premises of the castle and of its theatre and has room for conferences, banquets, balls and concerts.

Castle park

Park admission	Price
Adults	€ 4,50
Children 6 up to 14 years of age, for pupils with ID up to 18	€ 2,50
Dogs	€ 4,00
Adults with disabilities*	€ 2,30
Children with disabilities*	€ 1,30
Registered accompanying person**	€ 2,30
Registered assistance dog***	€ 2,00

* Persons with a degree of disability of over 50% as stated on their disability card and persons who are wheelchair users. Please show your valid card at the ticket office. Due to the requirement to show proof of eligibility, discounted tickets can only be purchased on site at the ticket office of Laxenburg Palace Park, not online or from ticket machines. We apologise for any inconvenience.

** Companions listed on the disability card. Please show your valid card at the ticket office.

*** The reduced price applies exclusively to assistance dogs listed on the disability card that have completed training. Please show your valid card at the ticket office.

Annual season ticket

Valid for one year from the date of issue.

Annual season ticket	Price
Adults	€ 47,00
Children 6 up to 14 years of age, for pupils with ID up to 18	€ 22,00
Adult with dog	€ 93,00
Adults with disabilities*	€ 24,00

Persons with a degree of disability of over 50% as stated on their disability card and persons who are wheelchair users. Please show your valid card at the ticket office. Due to the requirement to show proof of eligibility, discounted tickets can only be purchased on site at the ticket office of Laxenburg Palace Park, not online or from ticket machines. We apologise for any inconvenience.

Guided tour of the castle park

According to our event calender, groups please register in advance. Please note that tours are only available in German. For English tours, please contact us.

Park tour	Price
Adults	€ 13,00
Children 6 up to 14 years of age, for pupils with ID up to 18	€ 6,50

Ferry to the Franzensburg

The ferry is operating from March 27^th to November 1^st every year

Days open	Hours open
Monday – Friday	10.00 am to 6.30 pm
Saturday/Sunday/Public holiday	10.00 am to 6.30 pm

Museum Franzensburg

Opened from Easter to November 1^st every year.

During your visit to Laxenburg Palace Park, experience Franzensburg Castle, which was built in 1798 as a ‘garden house in the old German style’. Also known as ‘Austria’s little treasure house’, Franzensburg Castle not only houses works of art such as magnificent stained glass windows and coffered ceilings, but also represents an ideal knight’s castle with its imaginative rooms.

For safety reasons, the Franzensburg can only be visited as part of a guided tour. There are two tours available: the museum tour (guided tour of the state rooms of the Franzensburg) and the tower and roof tour (up the high tower and across the roof landscape of the Franzensburg).

Guided tours

Individual charge – Guided tour of the Franzensburg

Guided tours of Franzensburg Castle take place every year from Easter until 1^st November.

Guided tours of the state rooms at Franzensburg Castle for individual guests take place daily at 11:00, 12:00, 14:00 and 15:00. Please note that the maximum number of participants is 30. Tickets for individuals are available either in our museum shop at Franzensburg Castle or in our online shop. Prices do not include park admission.

The museum tour of the state rooms of Franzensburg Castle has limited accessibility; the ground floor can be visited with a wheelchair.

Franzensburg tour: April to November	Price
Adults	€ 11,00
Children 6 up to 14 years of age, for pupils with ID up to 18	€ 7,00
Family ticket (2 adults + up to 3 children/students)	€ 28,00
Adults with disabilities*	€ 5,50
Children with disabilities*	€ 3,50
Registered accompanying person**	€ 5,50
Registered assistance dog***	€ 0,00

* Persons with a degree of disability of over 50% as stated on their disability card and persons who are wheelchair users. Please show your valid card in the museum shop. Due to the requirement to show proof of eligibility, discounted admission tickets can only be purchased on site in the museum shop, not online. We apologise for any inconvenience.

** Companions listed on the disability card. Please show your valid card at the museum shop.

*** Only assistance dogs listed on the disability card that have completed training are allowed in Franzensburg Castle. Dogs in or without training are not permitted in Franzensburg Castle. Please show your valid card at the museum shop

Individual charge – Tour on the High Tower and Above the Roofs of the Franzensburg

Guided tours of Franzensburg Castle take place every year from Easter until 1 November.

Guided tours of the high tower and across the rooftops take place daily at 1 p.m. and 4 p.m. for individuals. Please note that the maximum number of participants is 20. Tickets for individuals are available either in our museum shop at Franzensburg Castle or in our online shop. Prices do not include park admission.

For structural reasons, the tower and roof tour of Franzensburg Castle is unfortunately not wheelchair accessible.

High Tower and Above the Roofs tour: April to November	Preis
Adult	€ 11,00
Children 6 up to 14 years of age, for pupils with ID up to 18	€ 7,00
Family ticket (2 adults + up to 3 children/students)	€ 28,00
Adults with disabilities*	€ 5,50
Children with disabilities*	€ 3,50
Registered accompanying person**	€ 5,50
Registered assistance dog***	€ 0,00

Persons with a degree of disability of over 50% as stated on their disability card and persons who are wheelchair users. Please show your valid card in the museum shop. Due to the requirement to show proof of eligibility, discounted admission tickets can only be purchased on site in the museum shop, not online. We apologise for any inconvenience.

** Companions listed on the disability card. Please show your valid card at the museum shop.

*** Only assistance dogs listed on the disability card that have completed training are allowed in Franzensburg Castle. Dogs in or without training are not permitted in Franzensburg Castle. Please show your valid card at the museum shop

Guided tours for groups

Our guided tours (historical park tours, Franzensburg museum tour, Franzensburg tower and roof tour) can also be booked for groups. For historical park tours, please send us an enquiry to arrange an appointment.

Group rates are available for groups of 20 or more for guided tours of Franzensburg (museum tour or tower and roof tour*). Guided tours of Franzensburg Castle can be booked during the season (Easter to All Saints’ Day) from 10:30 a.m. every hour, with the last possible start time at 3:30 p.m.

Please allow at least 2 hours for all group offers (bus – Franzensburg Castle – bus). We would be happy to advise you on your stay in Laxenburg. When booking, please also ask about the local dining options.

Our castle guides are specially trained to give tours to children and young people of all ages. When registering for a tour, please let us know if our guests at Franzensburg Castle will be, for example, a nursery school, school, pensioners or a specific interest group.

For safety reasons, Franzensburg Castle can only be visited as part of a guided tour.

In case of bad weather (rain & wet conditions) and extreme heat (above 34°C), the tower and roof tour cannot take place for safety reasons. In this case, a museum tour will be offered instead.

Group rates (from 20 persons) – “Walk”

“Walk” group rate	Price
Adults (park admission, 2 x ferry, guided tour of the Franzensburg)	15,00
Children 6 up to 14 years of age, for pupils with ID up to 18 (park admission, 2 x ferry, guided tour of the Franzensburg)	9,00

 Group rates (from 20 persons) – “Scenic train”

Group rate for “scenic train”	Price
Adults (park admission, 2 x scenic train, 2 x ferry, guided tour of the Franzensburg)	19,00
Children 6 up to 14 years of age, for pupils with ID up to 18 (park admission, 2 x scenic train, 2 x ferry, guided tour of the Franzensburg)	12,00

The Franzensburg was built in the midst of the romantic pond landscape of Laxenburg castle gardens. Please note that, for this reason, it takes about 1/2 hour to walk or to ride on the scenic train to the Franzensburg.

For groups, please register in advance.

Our office:
Telephone: +43 (0)2236/71226
E-mail: office@schloss-laxenburg.at

Prices valid from 1.1.2026!